Our Guarantee

We want you to be completely satisfied with your purchase. If you are not, we offer a straightforward return process.

1. Eligibility Window

• Items can be returned for a full refund or exchange within 30 days of the original delivery date.

2. Condition of Item

• All returned items must be unworn, unwashed, unused, and in their original, resalable condition.
• Items must have all original tags still attached and be returned in their original packaging.
• Footwear (Sneakers) must be returned with the original shoebox, which must also be undamaged.

3. Non-Returnable Items

The following items are final sale and cannot be returned or exchanged for hygiene or safety reasons:

• Socks and underwear.
• Clearance or discounted items explicitly marked as "Final Sale."

4. The Return Process

1. Contact Us: Email our customer service team with your order number and the reason for the return/exchange.
2. Packaging: Securely package the items, including a copy of the original packing slip or order confirmation.
3. Shipping: You are responsible for the cost of return shipping unless the item arrived damaged or the wrong item was sent. We recommend using a trackable shipping service.

5. Refunds

• Once your return is received and inspected, we will send you an email notification.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.